Why It Matters
Stripe gives practices a flexible way to accept online payments for eligible services, deposits, products, memberships, and other patient transactions. Payment friction can interrupt an otherwise strong conversion journey, particularly for self-pay or elective offerings. A clear, trusted checkout experience helps patients complete the next step with confidence.
What Captiva Manages
Captiva connects Stripe payment actions with the relevant website, campaign, CRM, or scheduling workflow where supported. It improves checkout placement and messaging, tracks completed and abandoned actions, coordinates confirmations and follow-up, and reports revenue signals alongside acquisition data. Captiva uses those insights to refine landing pages, offers, campaigns, and payment-related patient communication.