Why It Matters
Rectangle Health supports payment and financial engagement workflows for healthcare practices. A smoother payment experience can improve patient convenience and give the organization clearer visibility into self-pay activity. When payment outcomes are connected to acquisition and scheduling, the practice can better understand the value created by specific channels and services.
What Captiva Manages
Captiva connects Rectangle Health activity with relevant website, CRM, scheduling, and campaign workflows where supported. It improves payment-related calls to action, coordinates reminders and follow-up, brings transaction context into reporting, and monitors where patients encounter friction. Captiva uses those findings to refine patient communication, service campaigns, and conversion experiences.
![](data:image/svg+xml,<svg display="block" id="4105820824" role="presentation" viewBox="0 0 40 40" xmlns="http://www.w3.org/2000/svg"><path d="M 28.876 39.786 C 28.695 39.785 26.342 39.78 23.707 39.776 C 22.315 39.773 21.02 39.749 20.001 39.709 C 19.492 39.69 19.053 39.666 18.696 39.638 C 18.34 39.611 18.126 39.603 17.796 39.517 C 17.399 39.414 17.057 39.434 16.553 38.943 C 16.302 38.698 16.142 38.314 16.1 38.061 C 16.058 37.807 16.071 37.648 16.076 37.499 C 16.095 36.975 16.244 36.675 16.415 36.308 C 16.587 35.941 16.808 35.56 17.07 35.177 C 17.426 34.656 17.575 34.318 17.619 34.117 C 17.663 33.917 17.661 33.81 17.548 33.497 C 17.445 33.212 17.312 33.052 16.971 32.875 C 16.631 32.699 16.059 32.554 15.256 32.537 C 14.166 32.514 13.415 32.661 13.002 32.856 C 12.589 33.05 12.464 33.204 12.349 33.59 C 12.208 34.065 12.218 34.276 12.298 34.516 C 12.378 34.757 12.596 35.105 13.109 35.605 C 13.601 36.084 13.879 36.792 13.933 37.459 C 13.96 37.798 14.083 38.17 13.73 38.777 C 13.553 39.08 13.253 39.3 13.041 39.402 C 12.828 39.504 12.678 39.54 12.534 39.578 C 12.077 39.699 11.996 39.657 11.65 39.674 C 11.304 39.691 10.864 39.705 10.356 39.716 C 9.339 39.74 8.051 39.753 6.776 39.755 C 5.5 39.758 4.237 39.75 3.269 39.731 C 2.784 39.722 2.375 39.709 2.061 39.693 C 1.904 39.685 1.773 39.677 1.648 39.663 C 1.58 39.657 1.512 39.647 1.445 39.634 C 1.363 39.619 1.332 39.71 0.912 39.416 C 0.589 39.189 0.545 39.025 0.496 38.924 C 0.448 38.823 0.43 38.763 0.415 38.713 C 0.386 38.612 0.376 38.553 0.366 38.493 C 0.345 38.373 0.333 38.263 0.321 38.131 C 0.295 37.868 0.273 37.532 0.251 37.129 C 0.207 36.321 0.167 35.25 0.135 34.114 C 0.072 31.84 0.041 29.352 0.1 28.133 C 0.119 27.733 0.162 27.348 0.224 27.008 C 0.255 26.838 0.289 26.681 0.339 26.517 C 0.389 26.354 0.38 26.212 0.679 25.869 C 0.97 25.534 1.429 25.322 1.824 25.281 C 2.219 25.24 2.553 25.316 2.857 25.424 C 3.466 25.64 4.003 26.007 4.597 26.504 C 5.606 27.349 5.846 27.397 6.541 27.214 C 7.307 27.012 7.999 26.234 8.314 25.145 C 8.629 24.056 8.505 22.788 7.912 21.917 C 7.605 21.466 7.036 21.008 6.494 20.76 C 6.013 20.54 5.636 20.55 5.548 20.553 C 5.476 20.603 5.366 20.675 5.272 20.764 C 5.063 20.962 4.803 21.236 4.572 21.507 C 3.825 22.384 3.288 23.098 2.097 23.163 C 1.501 23.196 0.824 22.809 0.521 22.371 C 0.218 21.932 0.113 21.496 0.039 21.018 C -0.013 20.681 0.002 20.517 0.002 20.167 C 0.001 19.817 0.007 19.376 0.018 18.87 C 0.039 17.857 0.081 16.588 0.131 15.334 C 0.181 14.081 0.24 12.846 0.297 11.9 C 0.326 11.427 0.354 11.029 0.381 10.724 C 0.392 10.591 0.407 10.458 0.425 10.326 C 0.433 10.266 0.442 10.21 0.459 10.133 C 0.476 10.055 0.384 10.036 0.68 9.625 C 0.948 9.253 1.12 9.239 1.221 9.197 C 1.322 9.155 1.377 9.142 1.424 9.131 C 1.518 9.108 1.57 9.101 1.623 9.094 C 1.729 9.081 1.835 9.071 1.942 9.065 C 2.173 9.05 2.47 9.038 2.831 9.028 C 3.552 9.008 4.517 8.997 5.57 9 C 8.112 9.007 9.636 8.984 10.554 8.906 C 11.473 8.827 11.683 8.741 11.986 8.564 C 12.527 8.25 12.544 8.134 12.554 7.958 C 12.564 7.783 12.43 7.262 11.842 6.487 C 11.485 6.017 11.228 5.663 11.033 5.234 C 10.838 4.804 10.762 4.347 10.734 3.931 C 10.846 2.559 11.172 1.537 12.244 0.839 C 12.642 0.58 12.914 0.517 13.289 0.406 C 13.687 0.288 14.092 0.195 14.501 0.125 L 14.501 0.125 C 16.94 -0.285 19.271 0.294 20.338 2.143 C 20.676 2.729 20.84 3.502 20.694 4.209 C 20.549 4.915 20.193 5.517 19.714 6.168 C 18.973 7.177 18.795 8.183 18.773 8.05 L 18.773 8.051 C 18.792 8.169 18.802 8.226 19.057 8.397 C 19.312 8.568 19.822 8.773 20.571 8.908 C 20.385 8.874 20.67 8.914 20.932 8.926 C 21.194 8.938 21.553 8.95 21.972 8.962 C 22.811 8.985 23.891 9.008 24.97 9.024 C 26.049 9.041 27.127 9.052 27.96 9.055 C 28.376 9.056 28.732 9.055 28.989 9.051 C 29.247 9.047 29.558 9.007 29.318 9.047 C 29.811 8.966 30.316 9.274 30.491 9.478 C 30.666 9.682 30.704 9.811 30.74 9.911 C 30.812 10.111 30.824 10.223 30.842 10.352 C 30.878 10.61 30.895 10.896 30.91 11.282 C 30.939 12.053 30.946 13.194 30.936 14.795 C 30.92 17.492 31.025 19.189 31.241 20.072 C 31.458 20.955 31.483 20.9 31.892 21.031 C 32.127 21.106 32.09 21.11 32.314 21.033 C 32.539 20.957 33.001 20.705 33.722 20.201 C 34.442 19.698 35.078 19.323 35.854 19.21 C 36.63 19.097 37.399 19.355 38.019 19.725 C 39.245 20.456 39.768 21.881 39.95 23.662 C 40.133 25.461 39.83 27.16 38.821 28.386 C 38.329 28.983 37.517 29.435 36.709 29.567 C 36.277 29.638 35.695 29.693 35.146 29.492 C 34.597 29.292 34.214 29.005 33.517 28.532 C 32.722 27.992 32.216 27.775 32.041 27.745 C 31.867 27.714 31.942 27.679 31.649 27.904 C 31.297 28.173 31.227 28.199 31.066 29.198 C 30.905 30.197 30.839 32.006 30.825 35.057 C 30.82 35.961 30.8 36.795 30.768 37.431 C 30.753 37.749 30.735 38.014 30.713 38.234 C 30.701 38.344 30.69 38.439 30.668 38.553 C 30.657 38.61 30.646 38.67 30.614 38.768 C 30.581 38.867 30.631 39.004 30.231 39.352 C 29.862 39.673 29.685 39.667 29.487 39.714 C 29.288 39.762 29.097 39.787 28.876 39.785 Z M 28.848 37.291 L 28.888 37.291 C 28.877 37.291 28.91 37.287 28.904 37.288 C 28.901 37.289 28.892 37.275 28.848 37.291 Z M 28.277 37.289 C 28.305 36.708 28.326 35.91 28.33 35.044 C 28.345 31.969 28.389 30.129 28.603 28.8 C 28.817 27.472 29.389 26.492 30.131 25.923 C 30.742 25.456 31.634 25.14 32.474 25.288 C 33.315 25.436 34.021 25.858 34.918 26.468 C 35.965 27.222 36.424 27.384 36.894 26.801 C 37.281 26.331 37.602 25.237 37.467 23.915 C 37.318 22.452 37.024 22.036 36.741 21.867 C 36.377 21.651 36.333 21.662 36.213 21.679 C 36.092 21.697 35.748 21.829 35.151 22.246 C 34.365 22.795 33.775 23.172 33.118 23.395 C 32.461 23.619 31.715 23.594 31.132 23.407 C 30.053 23.062 29.149 22.017 28.818 20.666 C 28.487 19.316 28.424 17.534 28.442 14.78 C 28.451 13.274 28.441 12.246 28.418 11.548 C 28.258 11.548 28.137 11.55 27.953 11.55 C 27.103 11.547 26.018 11.536 24.931 11.519 C 23.844 11.502 22.757 11.48 21.902 11.456 C 21.475 11.444 21.106 11.431 20.82 11.418 C 20.533 11.405 20.448 11.421 20.13 11.364 C 19.167 11.191 18.35 10.927 17.668 10.47 C 16.985 10.013 16.447 9.282 16.311 8.456 C 16.08 7.055 16.772 5.958 17.704 4.69 C 18.078 4.182 18.222 3.845 18.251 3.706 C 18.279 3.568 18.291 3.588 18.176 3.389 C 17.808 2.75 16.748 2.277 14.915 2.586 L 14.915 2.586 C 14.606 2.639 14.299 2.71 13.998 2.798 C 13.727 2.878 13.468 3.019 13.605 2.93 C 13.093 3.334 13.068 3.677 13.304 4.202 C 13.355 4.313 13.502 4.548 13.829 4.978 C 14.599 5.992 15.109 6.987 15.045 8.1 C 14.982 9.213 14.209 10.158 13.24 10.721 C 12.633 11.074 11.87 11.297 10.768 11.392 C 9.666 11.486 8.121 11.502 5.563 11.495 C 4.532 11.492 3.583 11.503 2.899 11.522 C 2.867 11.523 2.856 11.524 2.825 11.525 C 2.812 11.704 2.801 11.832 2.788 12.051 C 2.732 12.969 2.674 14.194 2.624 15.434 C 2.574 16.675 2.533 17.934 2.512 18.923 C 2.503 19.303 2.499 19.683 2.498 20.064 C 2.557 20.003 2.611 19.962 2.673 19.889 C 2.964 19.547 3.271 19.224 3.556 18.953 C 3.841 18.683 3.93 18.502 4.491 18.26 C 5.552 17.802 6.592 18.062 7.532 18.491 C 8.471 18.921 9.351 19.597 9.975 20.513 C 11.072 22.125 11.209 24.117 10.711 25.838 C 10.213 27.559 9.018 29.142 7.176 29.626 C 5.772 29.996 4.296 29.506 2.995 28.417 C 2.848 28.294 2.731 28.218 2.605 28.13 C 2.602 28.176 2.594 28.209 2.592 28.254 C 2.544 29.249 2.567 31.802 2.63 34.044 C 2.661 35.166 2.7 36.223 2.742 36.993 C 2.748 37.09 2.753 37.132 2.758 37.219 C 2.947 37.225 3.085 37.232 3.318 37.237 C 4.257 37.255 5.508 37.263 6.77 37.26 C 8.033 37.258 9.308 37.245 10.299 37.222 C 10.653 37.214 10.912 37.204 11.178 37.193 C 10.61 36.61 10.166 36.012 9.93 35.303 C 9.668 34.514 9.723 33.666 9.958 32.878 C 10.252 31.889 10.99 31.045 11.939 30.598 C 12.887 30.152 13.995 30.014 15.309 30.042 C 16.37 30.065 17.31 30.241 18.12 30.661 C 18.93 31.081 19.584 31.792 19.894 32.649 C 20.118 33.267 20.205 33.978 20.055 34.657 C 19.905 35.335 19.574 35.935 19.129 36.586 C 18.992 36.787 18.9 36.965 18.805 37.142 C 18.856 37.147 18.834 37.146 18.89 37.151 C 19.196 37.175 19.611 37.197 20.098 37.216 C 21.074 37.254 22.346 37.279 23.711 37.281 C 26.035 37.285 27.657 37.288 28.277 37.289 Z M 2.016 37.19 C 1.954 37.173 1.931 37.182 1.916 37.183 C 1.933 37.184 1.986 37.187 2.016 37.19 Z M 2.715 27.294 C 2.737 27.246 2.729 27.235 2.725 27.248 C 2.723 27.253 2.717 27.283 2.715 27.294 Z M 2.885 10.772 C 2.904 10.71 2.895 10.688 2.895 10.674 C 2.893 10.69 2.888 10.743 2.885 10.772 Z" fill="rgb(0, 0, 0)" height="39.78559605702263px" id="DQq7BtfDO" width="40px"/></svg>)